Congratulations on your purchase of an F. Arthur Uebel instrument! We appreciate your trust in our brand and are confident that you will enjoy your new instrument for many years to come. Our team has thoroughly inspected and tested your instrument before leaving our workshop to ensure that it is in perfect condition and fully functional.
In addition to the legal warranty of two years, we offer a one-time redeemable warranty of five years on wood cracks. Please note that the warranty does not cover wood cracks caused by improper handling, such as gross negligence, insufficient maintenance care, or attempts to repair the wood on your own.
To prevent cracks from forming and to enjoy your instrument for longer, please follow the enclosed care and cleaning instructions. We recommend protecting the clarinet from rapid temperature changes and strong humidity using the original Uebel case supplied. Additionally, it is important to increase the playing time slowly (known as “breaking in” the instrument) to make the wood insensitive to moisture from saliva and changes in temperature. If you experience any problems, please do not hesitate to contact us or your local specialist shop.
To make a warranty claim, please fill out both pages of the warranty registration form enclosed with your instrument carefully and send it to the address printed overleaf. Alternatively, you can also use our online warranty registration, which you will find on our website.
Once again, we wish you much fun and success in making music with your new F. Arthur Uebel instrument!
Your F. Arthur Uebel Team